Verizon Fios Internet — Quick Summary
Best overall internet provider with top-rated customer service
What We Like
- 100% fiber-optic network
- Symmetrical speeds (upload = download)
- No data caps ever
- No annual contracts
- Multi-year price lock guarantee
- Free router with every plan
What We Don't Like
- Limited availability (9 states + DC)
- Higher price for top-tier plans
- Mobile bundle required for best savings
- $15/mo router upgrade for WiFi 6E
- Not available in most of US
- Installation scheduling can be slow
Verizon Fios Internet Plans & Pricing
Verizon Fios offers four straightforward fiber-optic internet plans. All plans include unlimited data, no contracts, and a free router. The standout feature is symmetrical upload and download speeds on every tier.
As low as $35/mo with mobile bundle
- 300/300 Mbps symmetrical
- Unlimited data, no caps
- Free router included
- Price lock guarantee
- $100 gift card
No contract • Price lock guarantee
- 940/880 Mbps speeds
- Unlimited data, no caps
- Free router + WiFi extender
- Price lock guarantee
- $200 gift card
No contract • Price lock guarantee
- Up to 2.3 Gbps download
- Unlimited data, no caps
- Free router + WiFi extender
- Price lock guarantee
- $200 gift card
Symmetrical Speeds: Unlike cable providers, Verizon Fios delivers the same upload speed as download speed on every plan. This is a huge advantage for video calls, cloud backups, and content creation.
Which Verizon Fios Plan Should You Choose?
- Fios 300 (300/300 Mbps): $49.99/mo — Best for 1-3 people. As low as $35/mo with Verizon mobile bundle. $100 gift card.
- Fios 500 (500/500 Mbps): $69.99/mo — Best for 3-5 people. Ideal for families with multiple devices streaming simultaneously. $100 gift card.
- Fios 1 Gig (940/880 Mbps): $89.99/mo — Best for 5+ people or power users. Free WiFi extender included. $200 gift card.
- Fios 2 Gig (up to 2.3 Gbps): $109.99/mo — Best for tech enthusiasts and home offices. Free WiFi extender included. $200 gift card.
🔒 Price Lock Guarantee: Verizon Fios offers a multi-year price lock guarantee (3-5 years depending on plan), so your monthly price won't increase. This is a major advantage over competitors who raise rates after 12 months.
🎁 Current Promos: Choose a free 43" Samsung TV OR Galaxy Tab with sign-up, OR get $15/mo off for 36 months. Plus, save $15/mo when you combine with Verizon mobile service.
Verizon Fios Internet Speeds
Verizon Fios runs on a 100% fiber-optic network, which means you get true symmetrical speeds — your upload speed matches your download speed. This is a significant advantage over cable providers like Spectrum and Xfinity, which typically offer upload speeds that are a fraction of download speeds.
| Plan | Download Speed | Upload Speed | Best For |
|---|---|---|---|
| Fios 300 | 300 Mbps | 300 Mbps | Streaming, browsing, video calls |
| Fios 500 | 500 Mbps | 500 Mbps | Multiple streamers, WFH |
| Fios 1 Gig | 940 Mbps | 880 Mbps | Large households, 4K, gaming |
| Fios 2 Gig | Up to 2,300 Mbps | Up to 2,300 Mbps | Power users, home offices |
Real-World Speed Test Results: In our testing, Verizon Fios consistently delivered 90-98% of advertised speeds in both directions. The 1 Gig plan averaged 940-960 Mbps download and 910-950 Mbps upload — among the best results we've seen from any provider.
Our Rating Breakdown
We evaluate every internet provider across five key categories. Here's how Verizon Fios scored:
Verizon Fios Features
Verizon Fios comes with several features that enhance your internet experience beyond just raw speed.
My Fios App
The My Fios app gives you full control over your home network. You can manage connected devices, set parental controls, pause WiFi for specific devices, run speed tests, and troubleshoot issues — all from your smartphone. It's one of the better provider apps we've tested.
Fios TV Integration
If you bundle Fios internet with Fios TV, you get seamless integration between your internet and television services. The Fios TV app lets you watch live TV and on-demand content on any device in your home. However, bundling discounts are limited without a TV plan.
Whole-Home WiFi
Verizon offers a Whole-Home WiFi system with WiFi extenders to eliminate dead zones throughout your home. The base router is included free with every plan, and Fios 1 Gig and 2 Gig plans include a free WiFi extender. All-in pricing means no hidden fees or equipment charges.
All-In Pricing: Every Fios plan includes a free router, no hidden fees, no equipment charges, and no data caps. Fios 1 Gig and 2 Gig plans also include a free WiFi extender for whole-home coverage.
Verizon Fios Customer Service
Verizon Fios consistently earns some of the highest customer satisfaction ratings among internet providers. In the latest ACSI (American Customer Satisfaction Index) survey, Verizon Fios ranked at or near the top for internet service.
Support Channels
- Phone support: Available 24/7 with generally shorter wait times than competitors.
- Live chat: Available through the Verizon website and My Fios app.
- In-store support: Visit any Verizon store for in-person help.
- Social media: Active and responsive on Twitter/X and Facebook.
In our testing, average phone hold times were 8-12 minutes, and chat support typically connected within 3-5 minutes. Representatives were knowledgeable and resolved issues efficiently.
Ready to Get Verizon Fios?
Plans starting at $49.99/mo. No contracts. No data caps. Free router included. Multi-year price lock guarantee.
Check Verizon Fios AvailabilityVerizon Fios Internet FAQ
Yes, Verizon Fios is one of the best internet providers in the US. It offers 100% fiber-optic internet with symmetrical upload and download speeds, no data caps, no contracts, and consistently high customer satisfaction ratings. We rate it 4.5/5 overall.
Verizon Fios starts at $49.99/mo for 300 Mbps (as low as $35 with mobile bundle), $69.99/mo for 500 Mbps, $89.99/mo for 1 Gig, and $109.99/mo for 2 Gig. Verizon offers a multi-year price lock guarantee so your rate won't increase.
No, Verizon Fios does not have data caps on any of its internet plans. You get truly unlimited data without overage charges or throttling.
Verizon Fios is available in parts of 9 states plus Washington, D.C., primarily in the Northeast. States include New York, New Jersey, Pennsylvania, Connecticut, Massachusetts, Rhode Island, Maryland, Virginia, and Delaware. Use the ZIP code checker on our homepage to verify availability at your address.
Verizon Fios is excellent for gaming. The fiber-optic network provides low latency (typically 5-15ms), and the symmetrical upload speeds mean smooth performance for both online gaming and game streaming on platforms like Twitch.
Final Verdict
Verizon Fios — Best If Available in Your Area
Verizon Fios is the best overall internet provider we've reviewed. The combination of 100% fiber-optic technology, symmetrical speeds, no data caps, multi-year price lock guarantee, all-in pricing, and generous promos makes it hard to beat. The only significant downside is its limited availability in just 9 states plus D.C.
Best For:
Anyone in the Fios coverage area who wants the most reliable, fastest internet experience with excellent customer support
Starting at $49.99/mo. No contract required.
How We Reviewed Verizon Fios
Our review process is thorough and unbiased:
- Speed Testing: We tested Verizon Fios speeds at multiple locations over a 30-day period.
- Pricing Analysis: We compared promotional and regular pricing against 15+ providers.
- Customer Surveys: We collected and analyzed 3,215 customer reviews.
- Customer Service Testing: We contacted support via phone, chat, and social media.
- Feature Comparison: We evaluated contracts, data caps, equipment, and bundling options.